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19 & 20 OCT 2022


Joel Satchi: Speaking at the Call and Contact Centre Expo

Joel Satchi


Cutting The Nonsense – The Tech That Will Actually Help Your Business Thrive Post-covid

The pandemic caused a knee-jerk reaction across the industry to adopt tech in order to solve a short-term problem, leaving many businesses with solutions that simply cost more than they are worth. With insights from industry experts, Joel reviews the market to determine what solutions will actually help you create better guest experiences, and sustainably increase profits in a post-pandemic world where guests demand more and spend more.

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