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19 & 20 OCT 2022


Brian McClafferty: Speaking at the Call and Contact Centre Expo

Brian McClafferty


The future of work: How industry is overcoming staffing shortages

There has been a major crisis in the hospitality industry. Businesses are struggling to provide customers with good service because of low staffing levels. This has resulted in many people within the industry to adopt technology as a way of combating this problem and ensuring that they can continue delivering excellent service.

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