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9 & 10 NOV 2021


Brian d’Souza: Speaking at the Call and Contact Centre Expo

Brian d’Souza

Open Ear Music

How Music Influences your Customer to Spend and More!

Every business plays music, but do you use it in a way that positively affects your customers? New research shows that playing the right music, at the right volume and at the right time will increase sales and lead to your customers having a better experience. Brian d’Souza from Open Ear explains how the latest technology can help you harness the power of music to give you a competitive advantage.

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