Jonny began his career in the hospitality sector over 10 years ago. He held management roles at Ping Pong Dim Sum and at London’s iconic luxury retailer Harvey Nichols. He currently leads the IT department at Argentinian steak brand Gaucho, supporting its 16 UK based and 3 international sites. Jonny’s focus is firmly on the customer journey and he uses technology to improve the guest experience. Beyond just the obvious IT support needed for the smooth running of a successful restaurant chain, Jonny works closely with all key internal departments to help improve labour, support productivity, ensure data security, increase customer and staff engagement and is involved with the very highly regarded, Gaucho Academy.